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Re: Rant Thread - The Spites of Wraith

Postby Magnanimous » Wed May 26, 2010 3:13 pm UTC

SlyReaper wrote:Everyone thinks they're a great driver. It's all the other drivers who are idiots. Ask a large number of drivers to rate their own driving ability, and 80% - 90% will rate themselves above average.

Ah, the Dunning-Kruger effect. One of my favorite cognitive biases.

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Re: Rant Thread - The Spites of Wraith

Postby jerome_bc » Wed May 26, 2010 3:22 pm UTC

Dobblesworth wrote:Well, one of the first driving counter-intuitivities I was informed of at a tester session at age 14, was that "Scandinavian Rally Driver Left Foot Braking" is apparently a very stupid idea.
Arcades need to implement a clutch.

There's one arcade that has a clutch, and it's pretty cool. I don't remebember the name, and only some of them have it - the only one I saw that did was in a huge arcade place in Tokyo.

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Re: Rant Thread - The Spites of Wraith

Postby Ivora » Wed May 26, 2010 8:00 pm UTC

Its a quarter after one! Where the hell were you?

I don't need you nooooowwwwwww.

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Re: Rant Thread - The Spites of Wraith

Postby Teapot » Wed May 26, 2010 8:02 pm UTC

I am so fucking glad I'm moving out on Sunday.

So I've got some washing I need to do. Mainly my work uniform, which I need for tomorrow. All day one of my flatmates has been doing his washing. I asked him at about 1pm "Could you give me a shout when the machine's free? I've got some stuff I need washed for tomorrow." Only rather than telling me when a load's done he's been leaving his washing in the machine for about an hour or so longer than the load's been done and then replacing it with a new load as soon as he's emptied the machine. Finally at about 6.45pm the machine was free when I went to make my tea (not that he bothered to tell me) only, because 5 loads of washing have already been done today, the washing machine's given up for the night. Which is great. I guess I'll just have to do a wash tomorrow and hope my uniform dries in time...
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Re: Rant Thread - The Spites of Wraith

Postby Gears » Thu May 27, 2010 5:17 am UTC

'Bahaha' is stupid and annoying.
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Re: Rant Thread - The Spites of Wraith

Postby Ingolifs » Thu May 27, 2010 9:41 am UTC

SlyReaper wrote:Everyone thinks they're a great driver. It's all the other drivers who are idiots. Ask a large number of drivers to rate their own driving ability, and 80% - 90% will rate themselves above average.

I'm in the remaining 10% - 20%. I still think I'm a crap driver because I keep noticing all these little mistakes I make, and yet seem unable to correct my behaviour to avoid making that mistake again.


I reckon it's due to the fact that good drivers do not get noticed. It is only when someone else is doing something abnormal or stupid will you notice their bad driving. So when comparing your driving skills to the rest of the world, it's this small (10%ish) group of bad drivers that you compare yourself to.
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Re: Rant Thread - The Spites of Wraith

Postby SlyReaper » Thu May 27, 2010 10:33 am UTC

Speaking of bad driving, I'm nearly in the clear for a speeding ticket. If I go back today and there's no NIP in my mail box, it will have been more than 14 days since I thought I was caught, thus making the NIP invalid. My speedo was reading 35 in a 30, but I don't know if my local authority prosecutes for such small margins, and I don't know if my speedo over-reads and I might actually have been doing 30 anyway.

If it's there today I will be thoroughly gutted.
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Re: Rant Thread - The Spites of Wraith

Postby Sytri » Thu May 27, 2010 11:00 am UTC

I read somewhere that speeding cameras only take a picture if you're doing (Speed limit)+20%+1 as car speedometers are allowed to have a (speed limit)+20% margin of error.

So *fingers crossed* that your speedo is accurate and you were within the limits of tolerance. :)
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Re: Rant Thread - The Spites of Wraith

Postby SlyReaper » Thu May 27, 2010 12:05 pm UTC

I'm pretty sure the ACPO guidline is 10% + 1. Which would be 34 in a 30.

Anyway, you know those signs that light up if you go past too fast? I can be doing an indicated 35 past those and they still don't trigger. So I'm guessing there's a fair bit of over-read there. Especially considering how impatient people driving behind me seem to get when I think I'm driving at the speed limit. :P

I have a very old car.
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Re: Rant Thread - The Spites of Wraith

Postby Zohar » Thu May 27, 2010 12:09 pm UTC

From what I know the speedometer on your car is usually a bit higher in its measurement than the actual value. I never tried checking that with a GPS though.

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Re: Rant Thread - The Spites of Wraith

Postby Hawknc » Thu May 27, 2010 1:00 pm UTC

I'm not sure about design rules the world over, but ADRs have ±10% tolerance for speedos. Most newer cars will err on the side of caution and estimate slightly higher than true vehicle speed, but plenty of factors can affect the true accuracy. Definitely check against GPS if you're unsure, though.

//Drives a lot of cars

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Re: Rant Thread - The Spites of Wraith

Postby SlyReaper » Thu May 27, 2010 4:16 pm UTC

PANIC!

You know I said how gutted I'd be if I got the NIP today? Well I got home just now and there was a brown envelope with the DVLA logo on the front of it. Shit.

However, having recovered from my heart attack, I open it up and find it's actually just a reminder to get my license renewed. Bloody hell. Looks like I'm in the clear for the possibly-speeding.
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Re: Rant Thread - The Spites of Wraith

Postby HarleyQuinn » Thu May 27, 2010 8:18 pm UTC

Spoiler:
I'm going to die. Oh, this is bad this is bad this is bad I'm going to die fuckfuckfuckfuckfuckfuckfuck I'm going to die.
So, this is my life. This is my fucking life. This is my life, where a 78 will result in hell on earth. Fuck. I'm going to die. That's a "C". Noo. I'm going to die. Fuckfuckfuck. Fucking life. Fuck life. Fuckkkkkkk. Woman, I swear... you are possibly the most impossible person I've ever met and why anyone decided it would be a good idea to hire you is beyond me. How on earth do you want to grade me based on what your mac says when I HAVE A FUCKING PC AND HAVEN'T HAD CLASS FOR A WEEK. THERE IS NO GODDAMN RUBRIC OR RULES YOU MADE THEM UP ON THE FUCKING SPOT AND DON'T EVEN TRY TO PRETEND THAT THIS ISN'T PERSONAL BECAUSE I TOLD YOU YOUR CLASS IS BULL. EVERYONE DID WORSE THAN I DID AND THEY GOT A FUCKING GODDAMN 65 OR SO, NOT A 50. A FIFTY?!?!?!??!!?! FUCK YOU, YOU FUCKING CUNT. I CANNOT AFFORD THIS BULLSHIT WITH TEN GODDAMN DAYS LEFT. I HAVE OTHER CLASSES TO PULL THE HELL UP AND I AM FUCKING SWAMPED. DO YOU NOT COMPREHEND THIS? FUCK YOU. Fuck you. Fuck. Fuck.

So fuck you.
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Re: Rant Thread - The Spites of Wraith

Postby e^iπ+1=0 » Thu May 27, 2010 8:59 pm UTC

Fuck count: 26
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Re: Rant Thread - The Spites of Wraith

Postby Felstaff » Thu May 27, 2010 9:21 pm UTC

Ask for a recount from an independent source.

Unless you live in Florida, of course.
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Re: Rant Thread - The Spites of Wraith

Postby Giant Speck » Thu May 27, 2010 9:31 pm UTC

OH THE HANGING CHADS
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Re: Rant Thread - The Spites of Wraith

Postby The Scyphozoa » Thu May 27, 2010 11:43 pm UTC

HarleyQuinn wrote:
Spoiler:
I'm going to die. Oh, this is bad this is bad this is bad I'm going to die fuckfuckfuckfuckfuckfuckfuck I'm going to die.
So, this is my life. This is my fucking life. This is my life, where a 78 will result in hell on earth. Fuck. I'm going to die. That's a "C". Noo. I'm going to die. Fuckfuckfuck. Fucking life. Fuck life. Fuckkkkkkk. Woman, I swear... you are possibly the most impossible person I've ever met and why anyone decided it would be a good idea to hire you is beyond me. How on earth do you want to grade me based on what your mac says when I HAVE A FUCKING PC AND HAVEN'T HAD CLASS FOR A WEEK. THERE IS NO GODDAMN RUBRIC OR RULES YOU MADE THEM UP ON THE FUCKING SPOT AND DON'T EVEN TRY TO PRETEND THAT THIS ISN'T PERSONAL BECAUSE I TOLD YOU YOUR CLASS IS BULL. EVERYONE DID WORSE THAN I DID AND THEY GOT A FUCKING GODDAMN 65 OR SO, NOT A 50. A FIFTY?!?!?!??!!?! FUCK YOU, YOU FUCKING CUNT. I CANNOT AFFORD THIS BULLSHIT WITH TEN GODDAMN DAYS LEFT. I HAVE OTHER CLASSES TO PULL THE HELL UP AND I AM FUCKING SWAMPED. DO YOU NOT COMPREHEND THIS? FUCK YOU. Fuck you. Fuck. Fuck.

So fuck you.

Mac/PC issue? Is it a programming class or something?
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Re: Rant Thread - The Spites of Wraith

Postby HarleyQuinn » Fri May 28, 2010 12:08 am UTC

The Scyphozoa wrote:Mac/PC issue? Is it a programming class or something?

It has no curriculum or purpose. She is grading my paragraphs based on a Mac word editor that tells you your reading difficulty and word usage. I have a PC and have not been in class. I had no rubric to follow or anything. My PC does not run her word processor, thus her recommendation to "see how I did" is useless and my attempts to explain this to her are futile. The majority of my school suffers from Mac/PC document conversions, I have no idea why we have Macs...
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Re: Rant Thread - The Spites of Wraith

Postby RetSpline » Fri May 28, 2010 12:42 am UTC

Ugh. If I were in your shoes, I'd be complaining about the fact that she's using a program to grade papers in the first place, regardless of what platform it's on. My school tested one of those out my sophomore year, and we had completely defeated and destroyed the algorithms in a few months. A concise, well-written essay that would normally score top marks would be graded at, say, 67% percent whereas a single sentence repeated 85 times would have a perfect score. It really made no sense at all, and for once our district decided to stop wasting money, and cancelled their membership with the program.

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Re: Rant Thread - The Spites of Wraith

Postby pooteeweet » Fri May 28, 2010 3:59 am UTC

Wait... what?! People are getting their essays graded by programs? Am I missing something here?

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Re: Rant Thread - The Spites of Wraith

Postby It Should Be Real » Fri May 28, 2010 3:58 pm UTC

Gahh, Orange is the worst ISP I've ever come across. Calling the help line because the router'd been buggered when DHCP got turned off, so we couldn't connect. It was disgusting.
Spoiler:
Her: "Are you running Windows XP, Vista, or Windows 7?"
Me: "None of them, I'm running Arch Linux."
"So you don't have Windows?"
"No, I don't."
"...So you don't have an operating system?"
"Yes, I do. It's just that rather than Windows I'm running Linux."
"Linux?"
"Yes."
"Uh. So you're definitely not running Windows?"
"No, I'm running Linux."
"Can you spell that?"
"L-I-N"
"Is that n as in Nancy or m as in mother?"
"N as in Nancy."
"Okay."
"U-X"
"Okay, just a second. I'll go and get my supervisor."

..

Her: "Okay, so open Internet Explorer. Close all the other windows and just have Internet Explorer open."
Me: "Uh, okay. But I'm using Firefox."
"Oh."
".."
"Can you install Internet Explorer?"
"No, I can't connect to the internet. That's why I'm calling you."
"Oh. So you're using Firefox on Linux?"
"Yes."
"And you're sure it's Linux, not Windows?"
"Yes."
"Okay, go to <router address>."
...
"Right, it can't load the page."
"Why?"
"I'm calling you because DHCP has been switched off."
"Try refreshing the page."

..

Her: "Okay, just so you know and for my notes. We don't support Linux."
Me: "Right."
"So you're going to have to upgrade to Windows Vista or XP or 7 and then call us back, okay?"
"Even though it's a problem with the router, not the way the OS connects to it?"
"We don't support Linux."
"Okay then. Have a nice day."
"Bye. *hangs up*"
Luckily we managed to turn DHCP back on by our lonely and then called them about resetting the router, and when asked what the OS was just said XP, but gah. Gahhh. >_<

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Re: Rant Thread - The Spites of Wraith

Postby SlyReaper » Fri May 28, 2010 4:06 pm UTC

It's frightening that they hadn't even heard of Linux. And what the frig did they think the computer's operating system had to do with the router anyway?

Oh and "upgrade to Windows"? What a patronising twat.
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Re: Rant Thread - The Spites of Wraith

Postby The Scyphozoa » Fri May 28, 2010 4:09 pm UTC

HarleyQuinn wrote:
The Scyphozoa wrote:Mac/PC issue? Is it a programming class or something?

It has no curriculum or purpose. She is grading my paragraphs based on a Mac word editor that tells you your reading difficulty and word usage. I have a PC and have not been in class. I had no rubric to follow or anything. My PC does not run her word processor, thus her recommendation to "see how I did" is useless and my attempts to explain this to her are futile. The majority of my school suffers from Mac/PC document conversions, I have no idea why we have Macs...

Seriously? Your papers get graded by computers? I don't know how anyone puts up with that...
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Re: Rant Thread - The Spites of Wraith

Postby Dobblesworth » Fri May 28, 2010 4:20 pm UTC

@Harleyquinn: That is one very retarded system. I think I recall some hubbub in the UK media a year or two back when, in response to such rigid sentence/paragraph/essay structure requirements and automation of assessment for GCSE's, they decided to ask the same system what they thought of well-known pieces of literature, essays, non-fiction and speeches. And it found such flaws as "Mr. W. Churchill, it is not advised that you engage in such repetition as "We will fight them on the beaches, we will fight them on the landing grounds, we will fight them ..." I don't know if it established any headway.

@Itshouldbereal: Hmm, I wonder if they support Macosx.
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Re: Rant Thread - The Spites of Wraith

Postby Giant Speck » Fri May 28, 2010 4:36 pm UTC

SlyReaper wrote:It's frightening that they hadn't even heard of Linux. And what the frig did they think the computer's operating system had to do with the router anyway?

Oh and "upgrade to Windows"? What a patronising twat.

I don't expect much from customer service representatives. They're probably instructed to read off a piece of paper rather than actually know what they're talking about.
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Re: Rant Thread - The Spites of Wraith

Postby Giant Speck » Fri May 28, 2010 4:42 pm UTC

Someone stole a ceramic turtle lawn ornament from my mother's front yard yesterday. She's had the thing since 1986 and even gave it a name: Myrtle. She's pretty upset about it.

Who the hell would steal a ceramic turtle?
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Re: Rant Thread - The Spites of Wraith

Postby Rakysh » Fri May 28, 2010 4:44 pm UTC

It could have been just moved around by drunk peoples. That happened to our picnic bench in our front garden. Might be worth checking around nearby?

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Re: Rant Thread - The Spites of Wraith

Postby Giant Speck » Fri May 28, 2010 4:46 pm UTC

Rakysh wrote:It could have been just moved around by drunk peoples. That happened to our picnic bench in our front garden. Might be worth checking around nearby?

I'll ask her if she did. I hope she finds it. That was one awesome lawn ornament.
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Re: Rant Thread - The Spites of Wraith

Postby SlyReaper » Fri May 28, 2010 5:12 pm UTC

Giant Speck wrote:
SlyReaper wrote:It's frightening that they hadn't even heard of Linux. And what the frig did they think the computer's operating system had to do with the router anyway?

Oh and "upgrade to Windows"? What a patronising twat.

I don't expect much from customer service representatives. They're probably instructed to read off a piece of paper rather than actually know what they're talking about.

Why don't they just have a machine do it then? "If you're using Windows 7, press 3. 3. If you get an error saying [xxx], press 7" and so on. Saves money on employing people, and is just as effective at getting the job done.
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Re: Rant Thread - The Spites of Wraith

Postby Whelan » Fri May 28, 2010 5:37 pm UTC

SlyReaper wrote:
Giant Speck wrote:
SlyReaper wrote:It's frightening that they hadn't even heard of Linux. And what the frig did they think the computer's operating system had to do with the router anyway?

Oh and "upgrade to Windows"? What a patronising twat.

I don't expect much from customer service representatives. They're probably instructed to read off a piece of paper rather than actually know what they're talking about.

Why don't they just have a machine do it then? "If you're using Windows 7, press 3. 3. If you get an error saying [xxx], press 7" and so on. Saves money on employing people, and is just as effective at getting the job done.

But then who fixes the fixing computer? A fixing computer fixing computer? No. That is too much of a mouthful.
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Re: Rant Thread - The Spites of Wraith

Postby Eseell » Fri May 28, 2010 5:41 pm UTC

SlyReaper wrote:
Giant Speck wrote:
SlyReaper wrote:It's frightening that they hadn't even heard of Linux. And what the frig did they think the computer's operating system had to do with the router anyway?

Oh and "upgrade to Windows"? What a patronising twat.

I don't expect much from customer service representatives. They're probably instructed to read off a piece of paper rather than actually know what they're talking about.

Why don't they just have a machine do it then? "If you're using Windows 7, press 3. 3. If you get an error saying [xxx], press 7" and so on. Saves money on employing people, and is just as effective at getting the job done.

There are several ISPs who actually do have IVRs just like this.
Last edited by Eseell on Fri May 28, 2010 5:41 pm UTC, edited 1 time in total.
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Re: Rant Thread - The Spites of Wraith

Postby SlyReaper » Fri May 28, 2010 5:41 pm UTC

Whelan wrote:
SlyReaper wrote:
Giant Speck wrote:
SlyReaper wrote:It's frightening that they hadn't even heard of Linux. And what the frig did they think the computer's operating system had to do with the router anyway?

Oh and "upgrade to Windows"? What a patronising twat.

I don't expect much from customer service representatives. They're probably instructed to read off a piece of paper rather than actually know what they're talking about.

Why don't they just have a machine do it then? "If you're using Windows 7, press 3. 3. If you get an error saying [xxx], press 7" and so on. Saves money on employing people, and is just as effective at getting the job done.

But then who fixes the fixing computer? A fixing computer fixing computer? No. That is too much of a mouthful.

It's computers all the way down.
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Re: Rant Thread - The Spites of Wraith

Postby bigglesworth » Fri May 28, 2010 5:41 pm UTC

And Windows itself has one, which even sometimes works.
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Re: Rant Thread - The Spites of Wraith

Postby PhoenixEnigma » Fri May 28, 2010 6:38 pm UTC

bigglesworth wrote:And Windows itself has one, which even sometimes works.

I have never experianced such a thing. Surely you jest?

In regards to ISP CSRs being useless - I may as well throw my $0.03* in, seeing how as I work in such a call center.

About 60% of the reps probably don't know anything about Linux or, really, anything beyond their training and support documents. Given the number of calls that are solved with power cycling the modem, etc, that's not a huge problem. They're likely also under fairly strict instruction to not support unsupported products, because that's viewed as wasteful of resources**. That gets followed to the book, too.

Another 38% do have some idea what they're talking about, even if they haven't really used Linux much. They know the basics, and if you tell them DHCP has been turned off and you need them to renable it from their end, it's not a problem. They've gotten the same instructions about unsupported products, but they know that there are easy to fix problems that give better customer satisfaction, so they'll cross that line once in a while.

The final 2% of the people there are very, very good. If you reach one of them, haven't done even basic troubleshooting yet and are a pain to deal with, well, they're overworked and underpaid and don't need to deal with that crap, so don't expect much. If your problem is more interesting, though, they'll make sure it gets fixed, even if it means walking you through writing a new IP stack from scratch. They, too, were told about unsupported calls, and responded by either not waking up, or by making a few pointed comments about the BOFH's tactics.

This, uh, ended up longer and less ranty than planned.

*Inflation.

**It actually is. Supporting end user software gets really messy really fast.
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Re: Rant Thread - The Spites of Wraith

Postby Eseell » Fri May 28, 2010 8:03 pm UTC

PhoenixEnigma wrote:Stuff about tech support.

The other reason tech support reps are instructed not to help customers with unsupported software/technology is that if one tech helps a customer with non-standard equipment it sets up the expectation that all techs will be able to help the customer. The problem is that all techs cannot help the customer; the only guarantee is that all techs can help customers with scenarios in which everyone has been trained. If that customer calls back in and speaks with a tech that doesn't know how to help with their non-standard equipment or simply follows their support guidelines and refuses to help the customer, that customer will quite likely get pissed and demand to be escalated to someone else who will refuse to help them. When I was in tech support, I would just play dumb when customers asked me to go outside our scope of support. It's better for everyone in the long run.
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Re: Rant Thread - The Spites of Wraith

Postby smw543 » Sat May 29, 2010 6:17 am UTC

Eseell wrote:
PhoenixEnigma wrote:Stuff about tech support.
The other reason tech support reps are instructed not to help customers with unsupported software/technology is that if one tech helps a customer with non-standard equipment it sets up the expectation that all techs will be able to help the customer. The problem is that all techs cannot help the customer; the only guarantee is that all techs can help customers with scenarios in which everyone has been trained. If that customer calls back in and speaks with a tech that doesn't know how to help with their non-standard equipment or simply follows their support guidelines and refuses to help the customer, that customer will quite likely get pissed and demand to be escalated to someone else who will refuse to help them. When I was in tech support, I would just play dumb when customers asked me to go outside our scope of support. It's better for everyone in the long run.

Makes sense, but it seems to me that if you tell a customer that you don't support their system, there's a good chance you're going to lose the customer then and there (depending on the situation, of course. But if my ISP didn't support my OS, I'd probably rather switch the former than the latter).
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Re: Rant Thread - The Spites of Wraith

Postby Eseell » Sat May 29, 2010 8:14 am UTC

smw543 wrote:
Eseell wrote:
PhoenixEnigma wrote:Stuff about tech support.
The other reason tech support reps are instructed not to help customers with unsupported software/technology is that if one tech helps a customer with non-standard equipment it sets up the expectation that all techs will be able to help the customer. The problem is that all techs cannot help the customer; the only guarantee is that all techs can help customers with scenarios in which everyone has been trained. If that customer calls back in and speaks with a tech that doesn't know how to help with their non-standard equipment or simply follows their support guidelines and refuses to help the customer, that customer will quite likely get pissed and demand to be escalated to someone else who will refuse to help them. When I was in tech support, I would just play dumb when customers asked me to go outside our scope of support. It's better for everyone in the long run.

Makes sense, but it seems to me that if you tell a customer that you don't support their system, there's a good chance you're going to lose the customer then and there (depending on the situation, of course. But if my ISP didn't support my OS, I'd probably rather switch the former than the latter).

Eh, I've always been of the opinion that if you run *nix then you are on your own for support.

"Not supported" doesn't mean "won't work," it just means, "good luck with that." In the year that I was a phone monkey, everyone I spoke with who ran *nix or Windows Server or some other godawful OS understood that. I'll give you the settings you need and make sure your cable modem isn't fried, you figure it out from there.
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Re: Rant Thread - The Spites of Wraith

Postby bigglesworth » Sat May 29, 2010 9:19 am UTC

Which ISPs would support Linux anyway? I'm going to go ahead and predict it's under 1%.
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Re: Rant Thread - The Spites of Wraith

Postby RetSpline » Sat May 29, 2010 6:50 pm UTC

Fuck, why did I have to get sick today. I actually have a fairly busy (in a good way) weekend for once, and on top of that I need to study for finals next week! And now I can hardly stand up, let alone do anything requiring physical or mental stress.

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Re: Rant Thread - The Spites of Wraith

Postby scikidus » Sat May 29, 2010 8:54 pm UTC

My school's website's coding is such crap. The title (not the <title>) on each page is, for some unknown reason, displayed inside a Flash file, which pulls the title string from a <param> tag inside the <embed> object. What the fuck. You're actually loading the title onto the page, and instead of the two lines of CSS needed to completely display the title in the correct formatting, you load Flash on every page just to display two words?

That's not even to mention that the intro page of the website is a Flash intro. Why is it a Flash intro? To make some pictures move in a carousel. This, AFTER they load jQuery onto the page as well. Did they not, even for a second, bother to google "jCarousel"? As a proof of concept I've completely rebuilt the intro page, without Flash. It's a shame, really.
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