Constant blue screens

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masher
Posts: 821
Joined: Tue Oct 23, 2007 11:07 pm UTC
Location: Melbourne, Australia

Constant blue screens

Postby masher » Sat Apr 21, 2012 3:37 am UTC

Hi all

I have a Windows 7 PC that is used predominately as a HTPC using Windows Media Player.

It constantly bluescreens. When I analyse the minidump files, windbg says that ntkrnlpa,exe is the most likely cause and

Code: Select all

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00800005, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, bitfield :
   bit 0 : value 0 = read operation, 1 = write operation
   bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 82c87406, address which referenced memory


I haven't changed any hardware. I don't know if anything has failed on the board. Once I had to pop the BIOS battery to reset the BIOS so it would boot.

Is this likely to be a software or hardware fault?


It's specs are:
AMD Athlon II X2 250
2 Gb RAM (single stick, Kingston?)
ASUS M4A87TD/USB3 motherboard
2x WinFast DTV2000 DS dual digital TV tuner cards
Gigabyte NVidia GeForce 210 graphics

Carnildo
Posts: 2023
Joined: Fri Jul 18, 2008 8:43 am UTC

Re: Constant blue screens

Postby Carnildo » Mon Apr 23, 2012 5:57 am UTC

As the message says, it's usually a software fault in a device driver.

ralphmark
Posts: 3
Joined: Sat Apr 14, 2012 9:13 am UTC

Re: Constant blue screens

Postby ralphmark » Tue Apr 24, 2012 10:10 am UTC

masher wrote:Hi all

I have a Windows 7 PC that is used predominately as a HTPC using Windows Media Player.

It constantly bluescreens. When I analyse the minidump files, windbg says that ntkrnlpa,exe is the most likely cause and

Code: Select all

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00800005, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, bitfield :
   bit 0 : value 0 = read operation, 1 = write operation
   bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 82c87406, address which referenced memory


I haven't changed any hardware. I don't know if anything has failed on the board. Once I had to pop the BIOS battery to reset the BIOS so it would boot.

Is this likely to be a software or hardware fault?


It's specs are:
AMD Athlon II X2 250
2 Gb RAM (single stick, Kingston?)
ASUS M4A87TD/USB3 motherboard
2x WinFast DTV2000 DS dual digital TV tuner cards
Gigabyte NVidia GeForce 210 graphics


install new copy of windows if problem remains replace your ram.

masher
Posts: 821
Joined: Tue Oct 23, 2007 11:07 pm UTC
Location: Melbourne, Australia

Re: Constant blue screens

Postby masher » Tue Apr 24, 2012 10:38 pm UTC

memtest did 17 passes with no faults.

Currently investigating SSD firmware.


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